I think all organisations should have Xtra Potential complete an office audit! The process from start to finish was invaluable! We now know how to ensure that a new employee, a full-time wheelchair user, can get around the office when they arrive, rather than issues found and resolved as she goes along. The customer service we have received has been impeccable. Individuals can find disability and inclusion a difficult topic to discuss, however, Tracey and the team made sure that we were comfortable and educated throughout the journey of working together.